Retail Spotlight: Home Depot Reimagines How Employees Conduct Tasks
The home improvement retailer puts the
customer first by initiating local fulfillment centers and simplifying
freight-to-shelf inventory management
For many retailers, the stock room is the cornerstone behind
impactful, influential change. But when it comes to employees and
associates, many retailers have failed to truly understand what it means
to engage and empower its organization. In our latest report, the Future of Retail 2017, our
researchers looks at how proper inventory management can reduce
overhead costs, optimize order fulfillment and simplify employee tasks.
Home Depot is one company that stands out when it comes to reimagining how employees conduct tasks and consumers buy goods. By leading innovation in the stock room, the American home improvement retailer is bringing fluid change to how it interacts with customers. In a world where digital retail is the norm, Home Depot leverages the online retail landscape to provide holistic purchasing nodes for its customers.
Project Sync
Home Depot implemented a new system that encourages stores to hold
supply for days rather than weeks. The series of changes, called Project
Sync, aims to implement synchronized inventory flow. The changes
include a steadier flow of delivery from suppliers to its sorting
centers and software that optimizes how associates move product from
shipping freights to retail shelves.
In-Store Fulfillment
In response to increased online sales, Home Depot has leveraged
omnichannel operations to fulfill online sales from its local
stores. The initiative allows goods to be delivered faster and more
efficiently, but also allows the brick and mortar stores to take on the
role of a showroom, as well as a localized distribution center.
Comments
Post a Comment